行知商厨

Warranty and Repair Policy

Company:

Creedon Topliss

Address:

Dongshou, Fuyuan Village, Xingfu Town, Boxing County, Binzhou, Shandong Province, China

Email:

CreedonTopliss@gmail.com

1. Warranty Coverage

● All products are covered by a

2. Contact our customer service team at

● Contact our customer service team at

CreedonTopliss@gmail.com

● Provide photos or videos showing the defect.

● Our technical team will review your claim and provide instructions for repair, replacement, or authorized service.

3. Repair Services

● For covered defects, we offer free repair or replacement of defective parts.

● On-site repair services are available for large or installed equipment (cost may vary depending on location).

4. Exclusions

● Normal wear and tear (scratches, discoloration, minor dents).

● Damage due to improper handling, neglect, or unauthorized modifications.

5. Response Time

● Warranty claims are typically responded to within

● Repairs or replacements are processed as quickly as possible, depending on part availability and shipping logistics.

6. Contact Information

● For any warranty or repair inquiries:

●

Dongshou, Fuyuan Village, Xingfu Town, Boxing County, Binzhou, Shandong Province, China

with your order number, product details, and description of the issue.

● For minor issues, customers may be asked to ship the product or affected parts to our factory for repair.

● Consumable items (filters, gaskets, bulbs, etc.) unless defective at delivery.

24–48 hours.

Email:

CreedonTopliss@gmail.com

Address:

12-month limited warranty

from the date of delivery, unless otherwise specified.

● The warranty covers defects in materials and workmanship under normal use.

● It does not cover damage caused by misuse, accidents, improper installation, or unauthorized modifications.