行知商厨

Transportation Policy

Company:

Creedon Topliss

Address:

Dongshou, Fuyuan Village, Xingfu Town, Boxing County, Binzhou, Shandong Province, China

Email:

CreedonTopliss@gmail.com

1. Shipping Methods

● We offer multiple shipping options including sea freight, air freight, express courier, and land transportation.

● Customers can select the method based on urgency, cost, and destination.

2. Delivery Time

● Standard stock items:

3–7 business days.

● Customized orders

2–6 weeks

, depending on product specifications and order quantity.

3. Order Processing

● Orders are processed within

24–48 hours

after confirmation and payment.

● Shipping confirmation with tracking details will be provided via email.

4. Packaging

● Products are packed securely with protective materials including foam padding, bubble wrap, and export crates.

● Large or fragile equipment uses reinforced wooden crates for extra protection.

5. Tracking & Updates

● Tracking information is provided for all shipments.

● Customers can monitor shipment status online anytime.

6. Shipping Costs

● Calculated based on weight, volume, destination, and shipping method.

● Free shipping may apply to bulk orders or promotional campaigns.

7. International Shipping

● We export worldwide and handle all export documentation, including customs clearance, invoices, and certificates of origin.

● Customers are responsible for import duties and taxes in their country.

8. Insurance & Damage Handling

● Optional cargo insurance is available for high-value or fragile items.

● Report any shipping damage within 48 hours to claim replacements or compensation.

9. Partial Shipments & Special Handling

● Partial shipments may be arranged for large orders to meet deadlines.

● Special handling requests (temperature-sensitive, oversized, hazardous items) are accommodated upon request.