On-site surveys and in-depth consultations; free tailored proposals.
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Custom full-kitchen solutions built to client-specific requirements.
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Factory Production — We Manufacture to Your Needs
Standard units or special-shaped custom orders — all supported.
Owned factory reduces middle costs and lead time; end-to-end on-site service.
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Professional Installation — Gold Team, Efficient Finish
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On-site installation for fast project cycles and consistent quality delivery.
Extensive large-project experience — reliable techniques and execution.
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After-sales & Maintenance — Rapid Response
One-on-one technical support, on-site maintenance, and complimentary parts replacement.
Quick response to issues with multi-channel support for customers.
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Xingzhi Commercial Kitchen (Professional Focus on Integrating Knowledge and Action)
Shandong Xingzhi Commercial Kitchenware Co., Ltd. is a professional kitchen equipment production enterprise that integrates scientific research, design, manufacturing, installation, and marketing. It has advanced process equipment, complete testing methods, strong technical strength, and a scientific management system.
Durable, hygienic, and designed for efficient food preparation in any commercial kitchen.
Grease Trap & Warming Tables
Practical and efficient solutions to maintain hygiene and keep food at the perfect serving temperature.
Fryers & Food Carts
Flexible and high-performance equipment for fast-paced restaurants and outdoor catering.
Disinfection Cabinets
Safe, reliable, and efficient sterilization for utensils and tableware in commercial kitchens.
01
What certifications and quality standards do your products meet?
We adhere to strict quality control procedures and industry standards. Our stainless steel kitchen equipment typically complies with relevant national and international certifications (such as ISO or CE where applicable). Specific certifications depend on the product and market — please contact us with the product model and destination country so we can provide the exact certificates and test reports.
02
Can you provide custom designs and special-size equipment?
Yes — we offer full customization. Our R&D and design team can perform on-site surveys, review your workflow and space constraints, and deliver bespoke stainless steel solutions. Customization includes non-standard dimensions, specific functionality, integrated accessories, and special finishes. We provide technical drawings and sample proposals before production.
03
What is the typical lead time for production and delivery?
Lead time varies by product type, order size, and customization level. Standard stock items often ship within a few weeks, while customized or large-volume orders typically require 4–8 weeks for production. Shipping time depends on the destination and chosen logistics method. We provide a detailed lead-time estimate once the order specifications are confirmed.
04
What are your minimum order quantities (MOQs)?
MOQ depends on the product series. For standard items, small quantities may be accepted; for highly customized or fabricated equipment, we typically require a higher MOQ to ensure cost-effectiveness. Contact sales with the specific item and required quantity for a precise MOQ and pricing quote.
05
Do you provide installation and commissioning services?
Yes. We offer professional on-site installation and commissioning by experienced teams. Our installation service covers equipment placement, plumbing and electrical hookups (if applicable), functional testing, and staff training for correct operation. For large projects, we provide a full project schedule to ensure timely handover.
06
What warranty and after-sales support do you offer?
We provide warranty terms depending on the product (typically 12 months for major components). Our after-sales services include technical support, on-site maintenance, and spare parts replacement. For critical projects we also offer maintenance contracts and prioritized response times. Please refer to the product warranty card or contact customer service for details.
07
Are spare parts available and how quickly can they be supplied?
Yes — we keep common spare parts in stock and can supply them quickly. For specialized components, lead time may be longer depending on part availability. We recommend customers keep a small inventory of critical spare parts for large kitchens to minimize downtime.
08
How should I maintain and clean stainless steel equipment?
Regular cleaning with mild detergents, soft cloths, and warm water is recommended. Avoid strong acids or abrasive tools that can damage the finish. For grease traps and fryers, follow the manufacturer's cleaning schedule and use recommended degreasers. We provide maintenance guides and can offer on-site training for staff if needed.
09
What shipping and packaging methods do you use to protect products?
We use sturdy export-standard packaging with protective films, foam, and wooden crates for larger items to prevent damage during transport. Shipping options include sea freight, air freight, and express couriers based on customer preference. For international shipments, we handle export documentation and can arrange freight forwarding if required.
10
Can you provide references or examples of previous projects?
Yes — we can share selected case studies, project photos, and client references on request. If you have a specific industry (hotel, school, restaurant, cafeteria), tell us and we will provide relevant examples demonstrating our experience and successful installations.
If you are searching for information about our products, please submit your inquiry by filling out the form below and our customer care team will make a reply. Use a quote template to create your price quote. A price quote, estimate, service quote, or sales quote is an agreement between a customer and a vendor to provide services and products at an agreed-upon price.
